Human Resource requests and issues can be captured across all channels throughout the organisation, with forms designed to log requests across web sites, contact centres, web-based staff … Read more
HRCasework allows your HR team to effectively log, manage and analyse their casework, ensuring processes are handled consistently and within time-scales. Our solution also enables employees and line managers to log and track a wide range of HR requests, from general enquiries to requests to retire. Significant efficiency savings can be achieved by intelligent use of our solution's self-service features through web based staff portals as well as mobile devices, specifically around capturing, approving and tracking requests. Our extensive reporting suite and dashboards allow management to closely monitor performance of HR teams.